The Billing and Invoicing module ensures transparent and efficient financial transactions across the hospital. Key features include:

1. Automated Bill Generation: Generate invoices instantly after services, consultations, or procedures.
2. Multiple Payment Modes: Accept payments via cash, card, mobile payment, or bank transfer.
3. Real-time Payment Tracking: Track paid, unpaid, and partially paid invoices with due dates.
4. Patient-wise Billing History: Maintain a complete transaction log for each patient.
5. Department-wise Billing: Separate and consolidate bills by lab, pharmacy, consultation, surgery, etc.
6. Tax and Discount Handling: Add configurable VAT, discounts, and service charges per invoice.
7. Insurance Claim Management: Generate and manage insurance bills and claims submission.
8. Refund & Adjustment Handling: Process refunds or adjust bills due to overpayment or cancellations.
9. Daily Financial Reports: Generate summary and detailed reports for income, dues, and expenses.
10. Role-based Access: Ensure secure access for finance staff only.

The Pharmacy Management module streamlines medicine handling from purchase to patient delivery. Key features include:

1. Medicine Inventory Management: Track stock levels, expiry dates, and batch information in real-time.
2. Prescription Handling: Issue and dispense medicines based on doctor prescriptions directly from the system.
3. Stock Alerts & Reordering: Get automated notifications for low stock or nearing expiry items.
4. Purchase Management: Manage vendor details, create purchase orders, and receive stock updates.
5. Sales & Billing Integration: Automatically generate pharmacy bills and link them to patient accounts.
6. Barcode Scanning Support: Ensure accurate medicine dispensing using barcode-based tracking.
7. Return & Expiry Management: Handle returns and expired stock systematically with proper logs.
8. Medicine Categorization: Organize medicines by type, use, and manufacturer for easy access.
9. Multi-branch Support: Manage pharmacy operations across multiple locations or departments.
10. Detailed Reporting: Generate reports on sales, purchases, inventory value, and vendor performance.

The Laboratory Management module facilitates efficient and accurate handling of all diagnostic processes. Key features include:

1. Test Catalog Management: Define and manage a complete list of lab tests with categories and pricing.
2. Sample Collection & Tracking: Track every sample with unique IDs, collection time, and assigned technician.
3. Lab Order Processing: Accept test requests from doctors or OPD/IPD modules with status updates.
4. Automated Report Generation: Create and print test reports quickly with pre-designed templates.
5. Patient Record Integration: Attach all lab results to respective patient profiles for future reference.
6. Barcode Labeling: Use barcode systems for accurate sample labeling and result mapping.
7. Quality Control: Set test norms, result ranges, and alerts for abnormal values.
8. Department & Technician Roles: Assign tests to specific departments or lab technicians.
9. Online Report Access: Allow patients and doctors to access lab reports through a portal or email.
10. Analytical & Compliance Reports: Generate audit-ready lab reports for internal use or regulatory compliance.

The Staff & HR Management module streamlines workforce administration to ensure smooth hospital operations. Key features include:

1. Employee Database Management: Maintain comprehensive records of all staff, including doctors, nurses, technicians, and admin personnel.
2. Department-wise Allocation: Assign staff to specific departments and shifts based on roles and availability.
3. Attendance Tracking: Monitor daily attendance through manual or biometric integration.
4. Leave Management: Track leave requests, approvals, and balances with a clear history.
5. Payroll Management: Automatically calculate salaries, deductions, bonuses, and generate pay slips.
6. Shift & Duty Scheduling: Plan and assign shifts for medical and non-medical staff to ensure 24/7 coverage.
7. Performance Evaluation: Record periodic reviews and employee feedback for HR reference.
8. Document & Certification Tracking: Keep track of licenses, certifications, and renewal dates.
9. Role-based Access Control: Define system access based on job roles and responsibilities.
10. Exit & Resignation Processing: Manage clearance, documentation, and final settlements efficiently.

The Emergency Services Management module ensures timely response and efficient handling of critical situations. Key features include:

1. Emergency Case Registration: Quickly log patient details, arrival time, and critical condition status.
2. Critical Care Tracking: Monitor vitals, assign emergency doctors, and ensure priority treatment.
3. Ambulance Management: Schedule and dispatch ambulances with real-time tracking and contact logging.
4. Emergency Medicine Inventory: Maintain a dedicated stock of life-saving drugs and ensure auto-reorder alerts.
5. Fast Admission Process: Bypass standard admission for emergencies to prioritize treatment.
6. Emergency Staff Alerts: Notify on-call staff and specialists during critical case arrivals.
7. Case Handover & Reporting: Record full details of diagnosis, treatment, and transfer to IPD/ICU if needed.
8. Audit & Compliance Logs: Maintain detailed logs for each emergency case for medical and legal review.

The Reports & Analytics module provides actionable insights and comprehensive reporting across all departments. Key features include:

1. Patient Reports: View patient admission trends, discharge summaries, treatment outcomes, and demographics.
2. Financial Reports: Generate billing summaries, payment collections, outstanding dues, and revenue breakdowns.
3. Staff Activity Reports: Monitor staff attendance, shift patterns, productivity, and payroll summaries.
4. Inventory Reports: Track stock levels, usage patterns, expiry alerts, and reorder status for medicines and supplies.
5. Department-wise Performance: Analyze operational efficiency, service usage, and case load by department.
6. Appointment & OPD Analytics: Get statistics on daily footfall, missed appointments, and patient wait times.
7. Emergency Response Reports: Review emergency case handling time, critical care outcomes, and ambulance usage.
8. Custom Report Builder: Create tailored reports using filters for date range, department, or patient type.
9. Export & Share Options: Export reports in PDF, Excel, or CSV format for printing or sharing.
10. Visual Dashboards: Graphical representation of KPIs for quick insights into hospital operations.

This module ensures that all patient and hospital data is protected and handled in accordance with international health data regulations. Key features include:

1. Data Encryption: All sensitive data is encrypted both in transit and at rest to prevent unauthorized access.
2. Role-Based Access Control: Restrict system access based on user roles and responsibilities to safeguard data integrity.
3. Audit Trails: Maintain detailed logs of all user activities for traceability and accountability.
4. GDPR Compliance: Fulfill the requirements of the General Data Protection Regulation (GDPR) for patient consent, data access, and erasure requests.
5. HIPAA Standards: Align with Health Insurance Portability and Accountability Act (HIPAA) rules for protecting patient health information (PHI).
6. Two-Factor Authentication (2FA): Add an extra layer of security for system login and critical operations.
7. Data Backup & Recovery: Ensure secure, scheduled backups with rapid restoration options in case of data loss.
8. Privacy Policy Integration: Display consent policies and allow patients to control their data preferences.
9. Compliance Reporting: Generate regulatory compliance reports for audits and certifications.
10. Regular Security Updates: System patches and security enhancements are applied routinely to address new vulnerabilities.

Stay connected and manage hospital operations anytime, from any location with our mobile-optimized and cloud-compatible system. Key features include:

1. Responsive Design: Seamless access on smartphones, tablets, laptops, and desktops.
2. Cloud Hosting Support: Deploy on secure cloud servers like AWS, Azure, or Google Cloud for scalability and uptime.
3. Real-Time Access: Access patient data, reports, and dashboards on-the-go for faster decisions.
4. Cross-Platform Compatibility: Compatible with Android, iOS, Windows, and modern web browsers.
5. Offline Sync Capabilities: Optional offline modules that sync once connected to the internet.
6. Data Backup in Cloud: Secure and automated cloud backups for disaster recovery.
7. Notifications on Mobile: Receive real-time alerts for appointments, emergencies, or administrative tasks.
8. Secure Cloud Login: Encrypted login and role-based access even from remote devices.